Call Centre Dials in Aggreko Rental Power
Port Elizabeth, South Africa - 12 July 2011:
Aggreko, the world leader in the provision of rental power and temperature control services, proved the
reliability of rental power when a customer’s own
back-up generator failed and an alternative rental
power supply was required urgently.
Good Fellas’ national call centre in Port Elizabeth relies
heavily on consistent and reliable power to run its advanced
telecommunications and IT equipment, which is in operation 24 hours
a day, 365 days a year. The company’s standby power plant failed
during a weekly test and parts needed to repair the generator were
not readily available.
Without standby power in place, the call centre was wholly
reliant on power from the national grid, which had experienced
power cuts in recent times. Being without a back-up power supply
meant the risk of serious financial losses, so the management of
Good Fellas looked for an alternative solution.
Aggreko was contracted to provide a standby generator of 60 kVA,
which was installed on site immediately. Aggreko’s wide range of
generators, from 10 kW up to 1250 kVA, means that customers are
able to hire the exact amount of power required whenever
necessary.
Jonathan Bishop, Chief Executive, Good Fellas, said: “The
rental power package Aggreko installed was so
reliable that we took the decision to continue renting from them
for the long-term. The team provides fantastic support and
regularly tests and maintains the equipment, ensuring we have
complete peace of mind.”
Martin Foster, Country Manager, Aggreko South Africa, commented:
“The upkeep and maintenance of rental power
equipment can become expensive and inconvenient for a company when
power is not its core business. Aggreko takes over that
responsibility, leaving our customers to get on with their day job.
We look forward to growing our relationship with Good Fellas in the
future.”