Call Centre Dials in Aggreko Rental Power

Call Centre Dials in Aggreko Rental Power

Port Elizabeth, South Africa - 12 July 2011: Aggreko, the world leader in the provision of rental power and temperature control services, proved the reliability of rental power when a customer’s own back-up generator failed and an alternative rental power supply was required urgently.

Good Fellas’ national call centre in Port Elizabeth relies heavily on consistent and reliable power to run its advanced telecommunications and IT equipment, which is in operation 24 hours a day, 365 days a year. The company’s standby power plant failed during a weekly test and parts needed to repair the generator were not readily available.

Without standby power in place, the call centre was wholly reliant on power from the national grid, which had experienced power cuts in recent times. Being without a back-up power supply meant the risk of serious financial losses, so the management of Good Fellas looked for an alternative solution.

Aggreko was contracted to provide a standby generator of 60 kVA, which was installed on site immediately. Aggreko’s wide range of generators, from 10 kW up to 1250 kVA, means that customers are able to hire the exact amount of power required whenever necessary.

Jonathan Bishop, Chief Executive, Good Fellas, said: “The rental power package Aggreko installed was so reliable that we took the decision to continue renting from them for the long-term. The team provides fantastic support and regularly tests and maintains the equipment, ensuring we have complete peace of mind.”

Martin Foster, Country Manager, Aggreko South Africa, commented: “The upkeep and maintenance of rental power equipment can become expensive and inconvenient for a company when power is not its core business. Aggreko takes over that responsibility, leaving our customers to get on with their day job. We look forward to growing our relationship with Good Fellas in the future.”

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